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Showing posts from December, 2024

Gearing Up for 2025 Lessons from 2024 & What’s to Come

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  The entire Picky Assist team wishes you a happy and prosperous 2025 as we begin the new year. Let’s pause to consider the accomplishments of the previous year and look ahead. For us, 2024 was a year of tremendous expansion and innovation. In order to revolutionise corporate communications, we began with the release of  Picky Assist 3.0,  which included more than 25 new features and hundreds of improvements. Glimpse through 2024 Performance Analytics of Picky Assist On Various Departments 2024 was a remarkable year for Picky Assist. We successfully onboarded over 500 new customers, showcasing the growing trust in our solutions. Our unwavering commitment to delivering exceptional service resulted in a remarkable uptime of 99.87%.  Additionally, we forged partnerships with 35+ organizations, expanding our network and reach. We’re excited to build on this momentum in the coming year! Customer Support Success Stories Picky Assist demonstrated exceptional customer suppor...

Picky Assist Teambox: Empowering Collaborative Workflows

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In today’s fast-paced business environment, effective teamwork and collaboration are essential for success. Picky Assist’s  Multi-Agent Teambox  is a powerful tool that enables teams to work together seamlessly, improving efficiency and productivity. What is a Multi-Agent Teambox? A Multi-Agent Teambox is a collaborative workspace within Picky Assist that allows multiple agents to work together on the same lead or opportunity. It provides a centralized platform for communication, task assignment, and progress tracking. Key Benefits of Multi-Agent Teambox Solve Issues 10X Faster Close Sales 5X Faster Reduce Call Traffic by 50% Save Manpower Cost by 25% Increase Agent Efficiency by 15% Increase Customer Happiness How Multi-Agent Teambox Works Imagine this scenario: Your customer sends a message through your WhatsApp Business account.Instead of going to a single agent’s inbox, it lands in a unified Teambox. Multiple team members can now access this shared inbox, ensuring no mess...

How to Apply for WhatsApp Blue Tick: A Step-by-Step Guide

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  WhatsApp, the world’s most popular messaging app, has transformed the way we communicate. For businesses, public figures, and organizations, gaining a verified status on WhatsApp through the famous “Blue Tick” can significantly boost credibility and trust. A WhatsApp Blue Tick verifies that your account is authentic and is a trusted source, whether it’s a brand, celebrity, or a company. In this blog post, we will guide you on how to apply for WhatsApp Blue Tick and the steps you need to follow to get verified. What is WhatsApp Blue Tick? The Blue Tick on WhatsApp signifies that an account is verified and owned by the entity it claims to represent. This is typically seen with public figures, brands, and large businesses. The Blue Tick not only adds a layer of trust but also helps people know that they are interacting with a legitimate account. Why Move from Green Tick to Blue Tick?   Let’s address the issue, Why did WhatsApp decide to move from the  green tick ...